Proxy Access
Online access to your young person’s health record
Care givers of young people can request access to their young person’s online health record until the age of 16. This is known as ‘Proxy Access.’
This allows access, through our digital services to:
• View the young person’s health care information
• Order the young person’s repeat medication
• Book appointments online on the young person’s behalf.
To offer young people confidentiality and privacy we follow NHS Guidance. This means we will disable access to a young person’s health record on their 11th birthday.
Access can be re-enabled up until the young person turns 16. In some circumstances beyond the age of 16. Please read on for further information.
How do I request access to my young person’s health record?
Note: Your young person will need to be a registered patient at our practice. The care giver does not have to be a registered patient at the same practice. They must be registered for online services on the GP system, and use their own login credentials.
0-10 years
Please complete our Proxy access application form and return to reception
11-15 years
Please contact reception as you and the young person will need an appointment with the GP
Please include:
• Your name
• Your date of birth
• Your preferred contact number
• The name, date of birth and NHS number (if known) of the young person whose records you wish to access.
Our team will book a routine GP appointment for you and your young person. They will perform a routine test to see if your young person is competent to make their own decisions. This test is known as the Gillick Competency Test
If your young person is deemed competent they will be able to grant your access.
If they say:
‘Yes’. We will request that you and your young person complete and sign our proxy access form. This must be done in surgery with a member of staff present, and the appropriate level of access will be granted.
‘No’. You will not be granted access.
If your young person is not deemed competent.
We will request that you complete and sign our Proxy access application form and the appropriate level of access will be granted to you as their care giver.
The competency test can be redone at the request of the practice, young person or care giver at any time. Guidance suggests testing yearly until the young person turns 16.
The young person can contact the practice at any point to amend or revoke access.
16 Years and Over
People aged 16+ are assumed to be able to make an informed decision about who they allow access to the care records.
People aged 16+ and the person they wish to grant access to must attend the practice together in person. Each must bring formal ID (passport, driving licence etc.). They must complete the relevant forms with a member of staff present. This is to ensure there is no coercion or force.
Patients can contact the practice at any point to amend or revoke access.
