Prescriptions and Medications

Ordering repeat prescriptions

Please kindly note that for medico-legal reasons,  repeat prescription requests cannot be accepted by telephone.

Why not request your repeat prescriptions quickly and easily online  by clicking on the link above?

Alternatively download the NHS app from your devices app store where you can order your repeat prescription as well as find lots of other useful information. Click here for more details.

You can also email sxicb-esx.quaysideprescriptions@nhs.net  to request your repeat prescription.

If you prefer using a paper request, please post it in the Prescription box in the entrance foyer – the box is emptied regularly during the day, so there is no need to queue at reception.

Please allow a minimum of 2 complete working days for your prescription to be processed – if there is a query with your request it may take longer.

Please also remember to allow extra time for weekends and Public Holidays as requests should not be made to the Out of Hours service or A&E departments.

Urgent on the day prescriptions will only be issued at the Doctor’s discretion and you will be asked to complete a form for the request to be processed

 

Medication Queries

Medication Queries

Find out how your medication works, how and when to take it. possible side effects and answers to common questions by using the Medicines A-Z

Your community pharmacist can normally help with your medication queries.

Our reception team can also help and they can direct any more complex queries to our practice pharmacist.

Medication for patients having MRI scans and other investigative procedures

After very careful consideration, Quayside Medical Practice have decided to no longer prescribe diazepam for patients having MRI scans or other investigative procedures. This is not a decision we took lightly; we have a duty of care to provide safe, consistent, and appropriate care for our patients.  I hope the reasons outlined below help to explain our main concerns.

  • Small doses of benzodiazepines such at 2mg diazepam are probably sub-therapeutic for most adults for any effective sedation. Conversely anxiolytics can have an idiosyncratic response in patients, and even very small doses can cause increased agitation in some subsets of patients.
  • A patient may take a sedative ‘an hour’ before their assumed procedure, to then attend the hospital to find their procedure has been delayed, therefore the timing of the anxiolytic being sub optimal.
  • GPs are not regularly involved, skilled, trained or appraised in sedation skills.
  • All hospital consultants, both those requesting imaging and those providing it, have access to the same prescribing abilities as GPs. If a patient needs a certain medication to enable an investigation to go ahead, they are just as well positioned to provide a prescription, either through the hospital pharmacy or a hospital FP10.
  • Sedated patients should be regularly monitored, and we have been made aware of a case where a GP provided sedative was given, the patient not monitored, and subsequently had a respiratory arrest in an MRI machine.
  • The Royal College of Radiologists‘ own guidelines on sedation for imaging makes no mention of GP involvement or provision of low dose anxiolytics and stresses the importance of experienced well-trained staff involved and the monitoring of sedated patients:

https://www.rcr.ac.uk/sites/default/files/publication/Safe_Sedation.pdf

You may wish to discuss this with your radiologist or consultant regarding the next steps.

Medication for Fear of Flying

After very careful consideration Quayside Medical Practice have reviewed our benzodiazepine prescribing and established our new policy not to prescribe benzodiazepines or sedatives (such as diazepam) to patients for fear of flying. Many other GP practices have a similar policy.

People often come to us requesting that we prescribe diazepam for fear of flying or to assist with sleep during flights.

Initially in the 1960s benzodiazepines including Diazepam (also known as ‘Valium’) were hailed as a wonder drug. However, it became increasingly clear that, as well as having short term deleterious effects on memory, co-ordination, concentration and reaction times, they were also addictive, with withdrawal leading to fits, hallucinations, agitation and confusion.  Furthermore, they were found to have long-term effects on cognition and balance. Unfortunately, benzodiazepines have also become a widely used drug of abuse since they first came on the market. Because of these reasons the use of benzodiazepines has been a lot more controlled around the world since the 1980-90s; especially in the UK.

Diazepam in the UK is a Class C/Schedule IV controlled drug.

The following short guide outlines the issues surrounding its use with regards to flying and why our practice no longer prescribes such medications for this purpose.

There are several very good reasons why prescribing this drug is not recommended.

  • The use of any sort of benzodiazepines causes longer reaction times & slowed thinking, which during a flight will put the passenger at significant risk of not being able to act in a manner which could save their life, or that of a loved one or co-passenger, in the event of a safety critical incident. Incapacitation from benzodiazepines is a risk to the lives of all on board the aircraft in the event of an emergency requiring evacuation.
  • The use of such sedative drugs can make you fall asleep, however when you do sleep it is an unnatural non-REM sleep. This means you won’t move around as much as during natural sleep. This can cause you to be at an increased risk of developing a blood clot (Deep Vein Thrombosis – DVT) in the leg or even the lungs. Blood clots are very dangerous and can even prove fatal. This risk is even greater if your flight is greater than 4 hours.
  • Whilst most people find benzodiazepines like diazepam sedating, a small number have paradoxical agitation and in aggression. They can also cause disinhibition and lead you to behave in a way that you would not normally. This could impact on your safety as well as that of other passengers and could also get you into trouble with the law.
  • Benzodiazepine use added to alcohol consumption causes an increase in the risk posed by the points above.
  • According to the prescribing guidelines doctors follow (British National Formulary) diazepam is contraindicated (not allowed) in treating phobic states.[i] It also states that “the use of benzodiazepines to treat short-term ‘mild’ anxiety is inappropriate.”[ii] Your doctor would be taking a significant legal risk by prescribing against these guidelines. (They are only licensed short term for a crisis in generalised anxiety. If this is the case, you should be getting proper care and support for your mental health and not going on a flight; benzodiazepine doses used for flying previously are not likely control an acute crisis in generalised anxiety disorder.)
  • NICE guidelines suggest that medication should not be used for mild and self-limiting mental health disorders[iii]. In more significant anxiety related states, benzodiazepines, sedating antihistamines or antipsychotics should not be prescribed.
  • In some countries it is illegal to import these drugs, e.g. in the Middle East, and so the passenger will need to use a different strategy for the homeward bound journey and / or any subsequent legs of the journey; they may be confiscated or you may find yourself in trouble with the police. The passenger may also need to use a different strategy for the homeward bound journey and/or other legs of the journey.
  • Diazepam stays in your system for quite a while. If your job requires you to submit to random drug testing you may fail this having taken diazepam.
  • Benzodiazepines have been linked to the onset of dementia.
  • A study published in 1997 from the Stanford University School of Medicine (iv) showed that there is evidence use of benzodiazepines stops the normal adjustment response that would gradually lessen anxiety over time and therefore perpetuates and may increase anxiety in the long term, especially if used repeatedly. In an article in Clinical Psychiatry News, Shanna Treworgy, Psy.D., of the Dartmouth Geisel Medical School, said that though there may be reduced anxiety in the moment, benzodiazepines cause increased long-term anxiety reactions.

Given the above we will no longer be providing Diazepam for flight anxiety and instead suggest the below aviation industry recommended flight anxiety courses which are easily accessible for those who wish to fly & conquer their fear of flying, e.g.:

  1. Easy Jet www.fearlessflyer.easyjet.com Tel 0203 8131644
  2. British Airways www.flyingwithconfidence.com  Tel 01252 793250
  3. Virgin www.flyingwithoutfear.co.uk  Tel 01423 714900
  4. https://thefearofflying.com/programs/fly-and-be-calm/
  • Flight anxiety does not come under the remit of General Medical Services as defined in the GP contract and so we are not obliged to prescribe for this. 
  • Patients who still wish to take benzodiazepines for flight anxiety are advised to consult with a private GP or travel clinic. 
  • It is important to declare all medical conditions and medications you take to your travel insurer. If not, there is a risk of nullifying any insurance policy you may have.

For further information/References:

[i] British National Formulary; Diazepam – https://bnf.nice.org.uk/drug/diazepam.html

 

Pharmacy services

Local Pharmacies

To find a pharmacy local to you please visit:

Find a pharmacy – NHS (www.nhs.uk)

 

NHS Pharmacy First Service

Most pharmacies  offer the NHS Pharmacy First Service and they can treat some common conditions.

The table shows the 7 conditions pharmacists can manage across various age ranges.

Clinical pathway Age range
Acute otitis media* 1 to 17 years
Impetigo 1 year and over
Infected insect bites 1 year and over
Shingles 18 years and over
Sinusitis 12 years and over
Sore throat 5 years and over
Uncomplicated urinary tract infections Women 16-64 years

To find a pharmacy that offers the NHS Pharmacy First Service please visit:

NHS England » Pharmacy First