Relocation Summer 2026
We would like to share some important news about the future of Quayside Medical Practice.
On 1st September 2026, the practice will be opening to patients in our brand-new, purpose-built building nearby. The new premises have been designed to provide a more modern and comfortable environment for patients and staff, and will help us continue delivering high-quality care to our community. You may have seen an announcement from Chapel Street Surgery recently regarding their move who are set to open on 11 May 2026.
Although both practices will be located within close proximity, we would like to reassure patients that Quayside Medical Practice will remain an independent practice and will not be merging with Chapel Street Surgery, which will soon become Newhaven Medical Practice. Each practice will continue to operate separately with its own clinical team and patient list.
The move will allow us to benefit from improved facilities and closer working relationships with other healthcare professionals based within the building. This will help support more joined-up care and improve access to services for our patients. The co-location with Wave Leisure Centre will support an integrated model of care, bringing together primary healthcare and community wellbeing services to encourage healthier lifestyles and improve long-term health outcomes
We have a vast multidisciplinary team who have specialist interests in respiratory, women’s health, menopause, sexual health, men’s health, diabetes, dermatology, palliative care, cardiology, mental health, children’s health and lifestyle medicine.
We will also benefit from a modern minor procedures room where we can offer minor operations and long-acting reversible contraceptive, including contraceptive coils and implants.
We will share further details about the move, including the confirmed moving date and what patients can expect, as soon as these arrangements are finalised.
Frequently Asked Questions (FAQ)
1. Is Quayside Medical Practice moving?
Yes. Quayside Medical Practice will be moving to a new, purpose-built healthcare building in Summer 2026. The practice will be open to patients on 1 September 2026.
2. Where will the new building be located?
The new building will be located very close to our current site in Newhaven, making it easy for patients to continue accessing the practice. The new address will be 10 Newhaven Square, Newhaven, BN9 9QS
3. Will Quayside Medical Practice be merging with Chapel Street Surgery / Newhaven Medical Practice?
No. Although both practices will be based in close proximity, Quayside Medical Practice will remain a separate and independent GP practice. Each practice will continue to operate with its own team of doctors, staff, and patient list.
4. Will I still be registered with Quayside Medical Practice?
Yes. If you are currently registered with Quayside Medical Practice, your registration will remain the same. You will continue to receive care from the Quayside team.
5. Will my GP or care team change?
No. Our doctors, nurses, and practice team will continue to care for our patients as usual.
6. Why is the practice moving?
The new building will provide modern, purpose-built facilities, improving the environment for both patients and staff. It will allow us to continue delivering high-quality care and support the needs of our growing community.
7. Will there be any disruption to services during the move?
We will work hard to ensure that any disruption is kept to a minimum. If there are any temporary changes to opening hours or services during the move, we will let patients know well in advance.
8. Will the contact details change?
We expect our telephone number and online services to remain the same. If there are any changes, we will inform patients ahead of time.
9. Can new patients still register with the practice?
Yes. Quayside Medical Practice continues to welcome new patients who live within our practice catchment area.
10. How will I be kept informed about the move?
We will share updates through:
• The practice website
• Notices in the surgery
• Patient text messages (where appropriate)
• Social media and local communications
Updates are also available through the Lewes District Council website.
11. Will parking be available at the new building?
Yes. Dacre Road car park is right next to our new site. There is free Disabled Parking for those with Blue Badges.
You can park your car in the car park for free for an hour (but please remember to get and display a ticket for this). In the unlikely event that you need to be at the surgery for between one and two hours, the charge is £1.25.
12. Will appointment booking change?
No. Patients will continue to book appointments in the same way as they do now, including by telephone and through online services.
13. Will there be new services available in the building?
The new building will bring together a range of healthcare professionals and community teams. This may improve access to certain services and allow for closer collaboration between healthcare providers.
14. Will disabled access be available?
Yes. The new building has been designed to be fully accessible, including step-free access and facilities to support patients with mobility needs.
15. Why is Chapel Street Surgery/Newhaven Medical Practice moving before Quayside Medical Practice?
Chapel Street Surgery has a smaller building which has led to being finished before ours. Chapel Street surgery will be opening on 11th May 2026.
16. What will happen to Chapel Street Pharmacy?
Allcures Pharmacy (T/A Chapel street Pharmacy) will be relocating to the new Health Hub in September 2026. This new facility will provide a modern environment and will serve patients from both Quayside Medical Practice and Newhaven Medical Practice (formerly Chapel Street Surgery). Until September, the pharmacy will remain open at its current location in Chapel Street and will continue to process and dispense prescriptions for both surgeries as usual. There are no changes to how you order or collect your prescriptions. The pharmacy remains within easy walking distance, so there will be no disruption to your access to medication.
